Privacy Policy
1. Who we are
Traders Stop ("we", "us") operates a software platform that lets you connect your own broker account and configure automated trade execution. For any privacy question or request, write to support@example.com.
2. Data we collect
- Account data: name, email address, mobile number and a salted, hashed password (we never store your password in readable form).
- Broker credentials: the API token / client ID you provide for your broker. These are stored encrypted (AES-based Fernet encryption) and are used only to place and monitor orders you have configured.
- Trading configuration and activity: selected instruments, lot sizes, risk limits, order logs, positions and profit/loss derived from them.
- Billing data: plan, amount, order and payment identifiers. Card, UPI and bank details are handled by our payment processor (Razorpay) and are never stored by us.
- Technical data: IP address and basic request logs, used for security and abuse prevention (for example login rate limiting).
3. How we use it
- To create and secure your account, and to authenticate you.
- To execute, monitor and record the trades you have configured, and to send alerts you opt into (for example Telegram messages).
- To process subscription payments and keep your plan and billing records.
- To send transactional emails such as password resets.
- To detect fraud, abuse and security incidents, and to meet legal obligations.
We do not sell your personal data.
4. Who we share it with
- Your broker, only to carry out the orders you have configured.
- Razorpay, to process payments.
- Service providers that host our infrastructure or deliver email and messages on our behalf, under confidentiality obligations.
- Authorities, where required by law or a valid legal process.
5. Security
Broker credentials are encrypted at rest, sessions use signed expiring tokens, and access to your data is restricted to your own account. No system is perfectly secure; please use a strong unique password and revoke broker tokens you no longer need.
6. Retention
We keep account and trading records for as long as your account is active and for a reasonable period afterwards to meet accounting, tax and dispute-resolution requirements. You can disconnect a broker at any time, which stops further order placement on that broker.
7. Your rights
Subject to applicable law (including India's Digital Personal Data Protection Act, 2023), you may request access to, correction of, or erasure of your personal data, and may withdraw consent for processing that depends on it. Write to support@example.com; we will respond within a reasonable time. Some records may have to be retained where the law requires.
8. Cookies and local storage
We use your browser's local/session storage to keep you signed in (a longer period only if you choose "Remember me"). We do not use advertising cookies.
9. Changes
We may update this policy; the "Last updated" date above shows the current version. Material changes will be notified through the platform or by email.