Terms of Service
1. The service
Traders Stop provides a technology platform that lets you connect your own broker account, configure an automated trading strategy, and have orders placed on your behalf in your own account according to your settings. You may also use paper (virtual) trading and signal alerts. By creating an account or subscribing you agree to these Terms.
2. Not investment advice
- The platform is a software tool. Nothing on it is investment, financial, legal or tax advice or a recommendation to buy or sell any security.
- You decide which instruments, lot sizes, risk limits and execution mode (paper or live) to use. All trading decisions and their consequences are yours.
- Orders are placed in your broker account, under your own authorisation and your agreement with your broker. We never hold your funds and cannot withdraw money from your account.
3. Eligibility and account
You must be at least 18, legally able to trade in India, and hold a valid broker account. You are responsible for the accuracy of your details, for keeping your login and broker tokens confidential, and for all activity under your account. Tell us immediately if you suspect unauthorised use.
4. Broker connections
- You authorise us to use the API credentials you provide solely to place, monitor and exit orders per your configuration.
- Broker tokens may expire daily. If a token expires or a broker API is unavailable, orders (including protective exits) may not be placed. Keeping tokens valid is your responsibility.
- You may disconnect a broker at any time from the platform.
5. Technology and execution risks
Automated systems can fail. Orders may be delayed, rejected, partially filled or filled at prices different from those expected, because of market conditions, broker or exchange outages, network issues, token expiry or software defects. Risk controls such as trailing stop-loss and maximum-loss limits are best-effort and are not guaranteed to limit your loss. You should monitor your positions and keep the ability to exit manually at your broker.
6. Plans, payment and renewal
- Paid plans are offered for the durations and prices shown at checkout. Prices are shown before GST; GST at the applicable rate is added at checkout.
- Plan features and limits (for example number of instruments, lots per trade, live execution, connected brokers) apply as described for each plan and are enforced by the platform.
- Payments are processed by Razorpay. Subscriptions do not renew automatically; a plan ends on its expiry date and the account reverts to the free tier, which has no strategy execution.
- Fees are generally non-refundable once a plan is activated, except where required by law or at our discretion for a duplicate or erroneous charge. Contact support@example.com within 7 days for billing problems.
7. Acceptable use
You will not: resell, sublicense or share your account or the service; attempt to access other users' data; probe, disrupt or overload the platform; reverse engineer it; or use it for market manipulation or any unlawful activity. We may suspend or terminate accounts that breach these Terms.
8. Availability and changes
We aim for reliable service but do not guarantee uninterrupted or error-free operation. Market data shown on the platform (for example sector performance or participant positioning) is sourced from public exchange publications, may be delayed, and is for information only. We may modify features, plans or these Terms; continued use after notice means you accept the changes.
9. Limitation of liability
To the maximum extent permitted by law, Traders Stop is not liable for trading losses, lost profits or indirect or consequential damages arising from use of, or inability to use, the platform, including losses caused by market movements, broker or exchange failures, or events outside our reasonable control. Our total liability for any claim is limited to the fees you paid for the plan period in which the claim arose.
10. Governing law
These Terms are governed by the laws of India. Courts at the operator's registered location in India have exclusive jurisdiction, subject to any mandatory consumer-protection rights you may have.
11. Contact
Questions about these Terms: support@example.com. See also our Privacy Policy.